in Blog
on 05 March 2019

Whether you are moving home, coming to the end of your tenancy or renting, there’s a good reason to have your property professionally cleaned. 

It can mean the difference to you reaching a sale of the property to you managing to retain your holding deposit on rental agreement contract.

It’s important for us to ask everything from you, like your expectancy level of how clean you want it to be verses how clean it should be, from looking at a copy of the inventory report with photographs of before and after. We set ourselves a very high standard level of cleaning and provide all of our own materials and staff.  Unlike many other organizations who will use agency or untrained staff.  We supervise and manage to keep everything at a high standard.  

We like to visit each individual household to ensure that everything is discussed properly and we can eliminate any potential problems, such as damaged or cracked bathroom fittings, deep penetrative limescale which cannot be 100% removed if it is in very bad state of repair, size of property (i.e. how many bathrooms/reception rooms).  Each property is different to the next and we want to ensure we have the full information and you can be assured that we know what we are tackling before we arrive. There is nothing worse than turning up at a property and to find that the house you thought had one bathroom has in fact three and the grand conservatory area you were not informed of, has made your job so much more drawn out because you were not aware of all of these facts.  A PVC conservatory can look a horrible tinge of yellow and in order to combat this it takes a heavy degreasing solution to wipe away back to gleaming white, plus of course all of the windows and glass.  This in itself can take a few hours to professionally clean.  So it’s worth asking yourself the question, how long would it take me to clean this if I were to do this myself and not employ the services of a professional?  This will then give you a good idea of how much the whole house will take to clean thoroughly.  Remember to think about your soft furnishings too, such as your curtains, blinds, carpets, upholstery etc.  These are also very time consuming and can, dependent on the level of soiling can take several hours and can involve extra manpower, particularly if you are wanting the job done within the day, which is the case more often or not.  

Carrying out a survey will give ourselves and the client a good overview of everything required and we are able to itemize and schedule each task and provide a full written estimate highlighting any potential issues that may arise.  For example, a very poor and badly fitted or damaged carpet, cannot give the appearance of being perfect just through cleaning itself.  If there are fitting issues it can prevent the clean taking place altogether, so it is better to resolve any issues that give rise to the overall result before the cleaning takes place.  Another example, if a toilet is on a septic system and is heavily encrusted with limescale it can affect the type of products you can clean with, so it’s very important to establish all of these facts before. 

At the end of the day we are providing a responsible, knowledgeable and professional cleaning service and have all the accreditation, recommendation and insurance for both the customer and our own protection.  If a cleaning service provider offers a really cheap cost, its worth finding out what they are actually doing for this? Don’t get caught out. 

Below is an example of a cleaning estimate form, we have our own form, but you can see from this that you can highlight any potential problems in the description box and sign and date when the quotation took place.  We also follow this through with a written email quotation just to be more thorough when there is a large amount of work required by the client.

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We hope that you have found this article to be useful if you are considering an End of Tenancy Clean, Spring Clean, Deep Clean or any other household clean. We tailor make each clean to suit each client.  If you need any further information or advice, please call us here at North Star Cleaning on 01795 511945 and we will be happy to help you. 

in Blog
on 02 January 2019

We are offering all new clients 50% off all our carpet and rug cleaning services this month plus 25% off all upholstery cleaning!

To book call us on 01795 511945.

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in Blog
on 05 December 2018

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So here it is, our greatest competition so far!!

Fancy a trip to Valencia? Then enter our competition to win a 3 night b&b stay with flights included.

To be eligible to enter simply call us to book in your carpet, rug, upholstery or curtain cleaning on 01795 511945 by 24.12.2018. You can extend your booking if you wish until the 20.01.2019 if you prefer, after your guests have finished!

Terms and Conditions: To qualify for your entry simply call us to make your appointment between now and 24.12.2018. One entry per household. Prize is for 2 persons with flights, accommodation and bed & breakfast. Entrants must be aged 18 or over. This prize is non transferrable and there is no cash equivalent. All entries will be disallowed if booking is cancelled thereafter.